Bill Miller values your privacy. This Privacy Policy describes the privacy practices of Bill Miller Bar-B-Q and Bill Miller’s Laguna Madre Seafood Company (“Bill Miller”), and how we collect information from you when you visit and use Bill Miller’s websites, mobile or tablet applications, or other on-line services or platforms (“Services”). This Privacy Policy only applies to those Services operated by or for Bill Miller, including billmillerbbq.com, lagunamadreseafood.comorder.billmiller.online, and order.lagunamadre.online. 

Bill Miller does not generally require your personal information to visit and use the Services.  However, if you choose to participate in certain activities associated with the Services, such as providing general comments or making purchases from our on-line Company Store, you may be required to provide your personal information.  When you provide personal information through the Services, you are agreeing to our collection and use of such information as described in this Privacy Policy, subject to additional terms stated herein. 

Overview of Use of Services and Information Collected 

For each visitor to or user of Bill Miller’s Services, Bill Miller’s Web server automatically recognizes and stores computer-readable information, such as the visitor’s IP address and domain name combination. This is typically anonymous information automatically provided by your computer. Bill Miller uses this information to follow visitor traffic patterns through the Services to improve user experience. If your Internet browser employs blocking or “Do Not Track” technology that limits recognition or the collection of such computer-readable information, Bill Miller will not alter or bypass such technology.  Bill Miller does not provide access to third parties to track your personal information through your use of the Services.     

When you visit or use the Services, Bill Miller may use “cookies” to store certain information on your computer that allows us to customize your visit to Bill Miller’s Services or to simply facilitate signing into the Services. Most browsers automatically accept cookies, but your browser settings can be adjusted to erase or block cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. 

In order to provide some of our services to you, including on-line purchases or comment entries, Bill Miller may ask for some of your personal information, including your email address, name, mailing address, telephone number, or persistent identifier (such as a customer number held in a cookie). You should provide such personal information accurately, so we can communicate with you, perform services for you, or process your requests relating to any of your information that we have.  

If you need to inform us about any changes to your personal information, or any changes you wish to make to Bill Miller’s retention of your information, you can contact us through the “Contact Us” page at billmillerbbq.com or by using the contact information below. 

Information Collected by Bill Miller 

In addition to the information described above that Bill Miller may collect through your use of the Services (e.g., IP addresses, cookies), Bill Miller may have collected the following types of information that could constitute “personal information” over the past twelve (12) months from the last update of this Privacy Policy. 

  • Identifiers: names, signatures, aliases, postal addresses, telephone numbers, unique personal identifiers, online identifiers, Internet Protocol addresses, e-mail addresses, Social Security numbers, driver’s license numbers, passport numbers, employment history, credit card numbers, bank account numbers, debit card numbers, medical information, health insurance information, or other similar identifiers 
  • Information protected against security breaches: names, Social Security numbers, driver’s license numbers, passport numbers, credit card numbers, bank account numbers, debit card numbers 
  • Protected legal characteristics: race, gender 
  • Commercial information: product shipment addresses, purchase histories 
  • Internet activity: information on customers’ interactions with the Services, interaction with social media sites maintained by Bill Miller 
  • Audio information 
  • Employment information: employment history within or outside Bill Miller 
  • Educational information from education history 
  • Geolocation data 
  • Inferences about personal preferences: use of or visits to the Services; product purchases and reviews 

Please note that different jurisdictions may have varying definitions for personal information.  You should check with local resources to determine how personal information is defined where you reside. 

Sources of Information Collected by Bill Miller  

Bill Miller may collect personal information through these sources: 

  • Customers providing information directly to Bill Miller, such as through Bill Miller’s “Contact Us” page, calls or e-mail made to our Customer Service department, or calls or e-mail to other Bill Miller departments 
  • Customers using the Services  
  • Employment applications 
  • Points of purchase for Bill Miller’s products and services 
  • Social media sites maintained by Bill Miller 
  • On-line purchases or donations  
  • Vendor data used to provide services to Bill Miller 
  • Information provided at Bill Miller events or locations 
  • Information provided to obtain Bill Miller food services 
  • Geographic data and preferences from use of mobile applications 

Use of Information 

When Bill Miller receives your personal information, we may use your information or disclose your personal information to third parties in the following instances: 

  • you request or authorize it 
  • to satisfy a reason or request for which you provided the information 
  • to complete a transaction, donation, purchase, or payment 
  • to prevent fraud 
  • to respond to communications from you 
  • to process employment applications or employment history inquiries 
  • to help you locate Bill Miller Bar-B-Q or Bill Miller’s Laguna Madre Seafood restaurant locations 
  • to provide, personalize, develop, and support the Services and other services provided by Bill Miller 
  • to perform research on consumer preferences and habits 
  • to comply with laws, regulations, governmental and quasi-governmental requests, court orders or subpoenas, and legal investigations 
  • to enforce our Terms of Use or other agreements 
  • to protect the rights, property, safety, and security of Bill Miller, you, and others 
  • to allow our agents, outside vendors, or service providers to perform functions on our behalf, such as order processing, merchandise shipments, and application processing 
  • for other purposes consistent with this Privacy Policy 

We may also gather aggregated data about you and disclose such aggregated data, without any personally identifiable information, to third parties for research purposes. 

Purposes for Transactions of Personal Information 

Bill Miller does not sell your personal information to third parties for monetary consideration.  Bill Miller may have provided personal information in the last twelve (12) months from the last date of this Privacy Policy to third parties for other consideration, such as research relating to customer geographic data, customer social media use, and customer mobile application use.  Such personal information includes:  

  • Identifiers: personal identifiers, online identifiers, Internet Protocol addresses 
  • Internet activity: information on customers’ interactions with the Services and social media sites maintained by Bill Miller 
  • Geolocation data 

Bill Miller may have used or disclosed personal information to trusted third parties for business purposes over the past twelve (12) months from the last date of this Privacy Policy.  These business purposes include: 

  • Security: protecting against fraud and malicious activity 
  • Related personal information: credit card numbers, debit card numbers, bank account information, names 
  • Short-term use: contextual ad customization that does not involve or contribute to profiling 
  • Related personal information: IP addresses, geolocation data, social media identifiers 
  • Performing services: customer service; processing transactions; marketing 
  • Related personal information: name, e-mail addresses, phone numbers, addresses, credit card numbers, debit card numbers, bank account information, geolocation data, purchase histories  
  • Internal research to develop or demonstrate technology 
  • Related personal information: geolocation data, social media identifiers, IP addresses, product purchases and reviews, unique personal identifiers 
  • Testing or improving the Services or other products and services provided by Bill Miller 
  • Related personal information: geolocation data, social media identifiers, IP addresses, e-mail addresses, voicemail, product purchases and reviews, unique personal identifiers, online identifiers 
  • Processing job applications and providing employment opportunities 
  • Related personal information: names, signatures, aliases, postal addresses, telephone numbers, e-mail addresses, Social Security numbers, driver’s license numbers, passport numbers, employment history, race, gender, education history  

Bill Miller only shares this personal information to the extent necessary to fulfill these business purposes.  We require such third parties to maintain security measures to ensure privacy and security for personal information. 

ThirdParty Sites  

Bill Miller’s Services and communications through the Services may contain links and pointers to other third-party websites, including, without limitation, advertising and social media platforms. This Privacy Policy does not apply to these third-party websites, and we are not responsible for the privacy practices, policies, or content of any such third-party websites, even if you link to them through the Services or communications related to the Services. We have no control over how such third-party websites collect or use personal information, and we have no responsibility for any personal information you provide or content you post on such third-party websites. We encourage you to read and understand the privacy policies of any third-party websites that you visit. 

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. 

Some of our websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to analyze use patterns and may collect information about your use of the website, including your IP address. More information on Google Analytics can be found here: www.google.com/policies/privacy/partners/. If you would like to opt-out of having your data used by Google Analytics, please use the Google Analytics opt-out available here: https://tools.google.com/dlpage/gaoptout/. Other information on opt-outs for targeted advertisement delivery is available below. Please note that Bill Miller makes no representations regarding the functionality of Google opt-out mechanisms, and further, opting out of Google Analytics will not preclude the use of your data by other analytics services. 

Credit Card Purchases 

Bill Miller may ask you to provide a credit card number in order to purchase a product. Credit card transactions are processed by a third-party professional payment authorization service selected by Bill Miller to provide added security and reliability. Only the purchase price and the credit card information provided by you are supplied to this third party service. Information collected during credit card transactions is maintained in the service’s database for accounting and billing purposes and is not released to other third parties. Bill Miller does not maintain a copy of your credit card information on its servers and will not use your credit card information for any purpose other than processing your order.  

Privacy Rights for California Residents 

If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act (“CCPA”) regarding your personal information.  These include: 

  1. the right to request Bill Miller to disclose what personal information is collected and how it is used; 
  1. the right to request Bill Miller to disclose how it sells your personal information; 
  1. the right of non-discrimination if you make a request about your personal information; and 
  1. the right to opt out of having your personal information sold 

You can submit requests about your information to the following: 

Privacy 
Bill Miller Bar B Q Enterprises, Ltd
PO Box 839925
San Antonio, TX 78283-3925 

You may only make two requests over a 12-month period.  Bill Miller will respond to your request within 45 days of receiving your request and will provide information from the 12-month period prior to your request. 

There are some exceptions to these requests.  For example, Bill Miller can keep your personal information for certain business purposes, such as processing payments for merchandise you order or undertaking internal research for our technological developments.  

Additionally, the CCPA provides for certain exemptions, such that requests under the CCPA cannot prevent Bill Miller’s ability to: 

  • comply with federal, state, or local laws; 
  • comply with certain requests by legal authorities; 
  • cooperate with enforcement agencies; 
  • exercise or defend legal claims; 
  • collect, use, retain, sell, or disclose consumer information that is deidentified or aggregate consumer information; 
  • collect or sell personal information if all aspects of such transactions occur wholly outside California; or 
  • preserve evidentiary privileges 

In some instances, Bill Miller may refuse to respond to such a request based on an exemption, a legal requirement, or other business or legal policy.  Bill Miller will inform you as to the basis for refusing any such request.   

Security  

Bill Miller takes great care in maintaining the security of your personal information and in preventing its unauthorized access by employing appropriate technology and internal procedures. When we transmit sensitive personal information through our Services, we protect it through the use of encryption, such as Secure Socket Layer (SSL) protocol. However, Bill Miller does not guarantee that unauthorized access is completely preventable in every circumstance, as no method of electronically storing or transmitting data is completely secure. It is highly recommended that you monitor your credit card activity and use of your personal information on a regular basis.  

Notice Regarding Minors  

Bill Miller strongly believes in protecting and maintaining the privacy rights of children. Bill Miller’s Services are not intended to be used by or targeted to children under age 13. We do not intend to collect personal information through our Services from children under age 13. If we receive actual knowledge that we have collected any individually identifiable information about a child under age 13, we will delete that information and not use or disclose the child’s information except as may be required by law. If you are a parent or legal guardian and believe your child under age 13 has provided us with personally identifiable information, you can write us at the address provided at the end of this Privacy Policy or by sending an email to [email protected]. Please use “COPPA Information Request” in the subject line of your communication. 

Bill Miller does not intend to collect personally identifiable information from children under age 18 (or under the age of majority in their jurisdiction of residence) without permission from a parent or guardian. Bill Miller strongly encourages all parents to supervise their children’s on-line activities and regularly monitor their children’s use of the Internet, including use of Bill Miller’s Services. Parents should consider using parental control tools and other services to assist them in supervising their children’s on-line use or on-line disclosure of their name, address or other personal information without parental consent.  

Use and Disclosure of Anonymous Aggregated Information  

Bill Miller may collect, aggregate, and maintain anonymous information about our Services’ users, such as interests, purchasing habits, and the like. Bill Miller may use this information for tailoring content and advertising to deliver a better experience for our users. Bill Miller may also share such aggregate information about the Services’ users with business partners and other third parties for the purposes described above.  

Consent  

Your continued use of the Services constitutes your agreement to this Privacy Policy and any updates. By accepting the terms of this Privacy Policy, you are consenting to the collection and processing of all personal information provided by you through your use of the Services and sharing of such information in accordance with the terms of this Privacy Policy.  

Changes to Privacy Policy  

Bill Miller may revise this Privacy Policy on occasion and will always post the most current version with the Services. For any material change to this Privacy Policy, particularly any change relating to the collection and use of your personal information, we will notify you (for example, by posting a notice with the Services or sending an e-mail to an e-mail address that you had agreed to provide). Your continued use of the Services and/or provision of your personal information constitute your acceptance of our updated Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about our use and protection of your personal information.  

Revocations of Policy and Questions  

You may revoke acceptance of the terms of this Privacy Policy, request that your e-mail address or other personal information is not shared, or send any other inquiries about our practices relating to personal information and Privacy Policy by writing us at:  

Privacy 
Bill Miller Bar B Q Enterprises, Ltd
PO Box 839925
San Antonio, TX 78283-3925